ANTLEREXTRACTS PRIVACY POLICY
1. Information We Collect
We collect personal information to provide and improve our services. This includes:
- Identifiers: Name, email, phone number, shipping/billing address.
- Commercial Data: Order history, payment details (processed securely via Shopify/Payment processors).
- Technical Data: IP address, browser type, device information (collected via cookies).
- Communications: Customer service inquiries, reviews, survey responses.
2. How We Use Your Information
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Fulfillment: Process orders, payments, and shipping.
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Communication: Send order confirmations, updates, and (with consent) marketing emails.
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Improvements: Analyze site usage to enhance user experience.
- Security: Prevent fraud and comply with legal obligations.
3. Sharing Your Information
We only share data with trusted third parties when necessary:
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Service Providers: Shopify, payment processors (e.g., Stripe, PayPal), shipping carriers.
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Legal Compliance: If required by law (e.g., subpoenas) or to protect our rights.
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Business Transfers: In case of merger/acquisition (customers will be notified).
4. Cookies & Tracking
We use cookies to:
- Maintain cart sessions (e.g., _session_id).
- Analyze traffic via Google Analytics.
- Personalize ads (opt-out via browser settings).
Shopify’s Cookies:
5. Your Rights
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Access/Correction: Request your data via support@antlerextracts.com.
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Deletion: Ask us to delete personal data (exceptions may apply for legal/compliance reasons).
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Opt-Out: Unsubscribe from marketing emails (link in footer) or SMS (reply STOP).
